RetailCraft 33 – ”The detail and the dream” – Camilla Henriksson of H&M
Camilla Henriksson is the Global Brand Innovation Manager at H&M, as well as the Global Head of Customer Experience for their Lifestyle Brands…
RetailCraft 32 – ”In the path of the customer” – Megan Maley of Zalando SE
Operating in 25 countries, with 49million active customers and featuring 5,800 brands, Zalando is a European fashion powerhouse that we’ve long tracked and admired.
RetailCraft 31 – ”Glass-box brands” – Provenance.org and Kingfisher PLC
Join us in the studio for this informative, wide-ranging and clear discussion on key themes in modern retail: data, transparency, technology and the consumer’s experience.
RetailCraft 30 – ”Crisp in, Crisp out?” – Pepsico and Marks and Spencer
Two major brands discuss innovation, digital, delivery and retail. We hear from Ali Holmes, Senior Ecommerce Director at Pepsico Europe, and Megan Ludlow, Innovation Partnership at Marks & Spencer.
RetailCraft 29 – ”By no means stereotypical” – logistics, cannabis, data, pivots…
As we return to the studio, this is a conversation full of surprises, of twists, turns and revelations, and it’s one of those serendipitous discussions that just leave you thinking “wow”.
RetailCraft 27 – ”Attainable and Sustainable” – Vanessa Barboni Hallik of Another Tomorrow
This interview is full of important insights on sourcing, culture, traceability, how to grow while maintaining focus, and remaining a ’point of discovery’ for your customers.
RetailCraft 28 – ”Unlearning, to relearn” – Greg Duce of Reckitt
In this episode we spend time with Greg Duce, Area Ecommerce Director, Europe, Australia and New Zealand at Reckitt and it’s a privileged look behind the brands at the realities of moving direct to consumer, embracing digital and maintaining values.
RetailCraft 26 – ”Let‘s get comfy” – Constanze Freienstein of Lands‘ End
In the digital studio for this episode we followed the path of comfortable word-at-home wear to one of the original pioneers of relaxed clothing – none other than Lands’ End, with their strapline of “Let’s get comfy”.
RetailCraft 25 – “Never the same again” – Stephen Langford of Marks and Spencer
After a number of attempts with our online studio system, we managed at last to catch up with Stephen Langford, Director of Ecommerce at Marks & Spencer.
RetailCraft 24 – “Partners are a key part of our strategy” – Chris Conway of the Coop
Our first episode of 2021 continues our Grocery theme, with this in-depth and wide-ranging conversation with Chris Conway, eCommerce Director at the Coop.
